“I have been practicing veterinary medicine for twenty years and have worked with Bob Hyman and DVM Management for the past four.
While working as an employed veterinarian I prepared for and planned for the time when I would be starting my own practice. Even though lwas confident that my skills and knowledge in veterinary medicine would allow me to offer a high standard of care, the operational complexity associated with starting and operating a business seemed an unsurmountable challenge at the time. ln late 2010 Bob Hyman was introduced to me by Dr. lsabel Chan, a colleague who was using DVM Managemenfs services for her hospital's operations. Bob Hyman and I held an introductory session in which he presented an overview of the services being offered through his company. Following that discussion with Bob Hyman along with the outstanding recommendation provided by Dr. Chan for DVM's services I became convinced that I was ready to take the next step in my career and start my own practice. My decision was based on the fact that DVM Management offered a unique service geared specifically to support the independent veterinarian by providing a turn-key solution for initial start-up and continued operational support for a veterinary hospital.
Following our initial meeting Bob Hyman identified an available hospital being offered for sale by its retiring owner. We spent the next three months completing the final negotiations and securing the required finances. This was a completely new experience for me filled with anxiety and uncertainty. Bob Hyman stood by me every step of the way and made all of DVMs professional resources available to me. He patiently educated and advised me on all the critical aspects of the acquisition process, identified the risk areas and developed the plan of action to mitigate them. Through DVM Management he introduced me to the legal and financing contacts that would help complete the hospital acquisition. At the same time Bob Hyman and DVM Managemenfs staff helped me navigate the regulatory maze at the local and state level in order to prepare us for opening day.
My hospitral started operations on April 1, 2011 . ln general this date invokes pranks and jokes. For me this date was as monumentaland serious as can be. My life's dream was finally becoming a reality. I was ready to start providing our client community the highest standard of veterinary care. Since that spring day in 2011 a have been laboring non-stop to make the hospital a success and a center of veterinary excellence. Over the past four years I have leamed that medical excellence must result in a profitable enterprise in order to improve and expand services. Bob Hyman has been a key ingredient in my hospital's success. His personal involvement as well as the expert support team provided by DVM Management have been my personal business coaches offering advice at every step of the way in matters of accounting, tax planning and preparation, payroll, human resouroes, regulatory agency compliance, etc. Bob Hyman and DVM Management offer a complete service package that has allowed me to focus on practicing veterinary medicine and offload the practice management tasks required to operate the business. The business rhythm imposed by DVM Management through monthly accounting reports and annual budget reviews has allowed me to make informed decisions for both the hospital's near term operation as well as long term strategic planning. The comprehensive package of practice management services offered by Bob Hyman has served our hospital very well, and has maintained our practice on a growth trajectory. Over the past four years our hospitral has grown from 3 to 11 employees and our annual revenue has increased 250%.
In summary, the wide range of professional services and level of expertise provided by Bob Hyman and DVM Management have allowed me to start my own practice and ensure its growth. By having access to Bob Hyman and his team I was able to focus my energy and time on developing a high standard of care for my patients, and offload the hospital's business operations through DVM Management. As a small business owner having access to a complete business management system geared specifically to the veterinary profession has been invaluable. lstrongly recommend Bob Hyman and DVM Management. --Nicoleta Popescu, DVM”